Companion Data Services (CDS) provides secure health care IT solutions that encompass:
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CDS also offers some unique services for data centers and mainframe. Our agile and scalable solutions allow you to control IT without having to own IT.
CDS transforms technology support from a business inhibitor to a strategic enabler. You can accomplish this by using our data center outsourcing services as a strategic lever for implementing and operating technology support. Health care IT is our cornerstone; we lower your risks and costs through proven processes, operating efficiencies and providing a faster path to transformation.
As a customer of CDS, you will receive premier, 24/7/365 technology support through our help desk, the Technology Support Center (TSC), which uses the Information Technology Infrastructure Library (ITIL). With a cohesive set of best practice methods, ITIL derives enormous benefits and is driven by technology and the range of organizational environments in which it operates. Because of our commitment to customer service, you are assigned your own client advocate. Client advocates follow effective communication and escalation procedures to facilitate the fastest possible resolution to your requests.