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CMS Virtual Data Center Task Order – National Data Warehouse

January 02, 2013

Companion Data Services (CDS) has been selected by the Centers for Medicare and Medicaid Services (CMS) to provide application hosting services for the National Data Warehouse.

The NDW is the central repository for capturing, aggregating and analyzing information related to the beneficiary experience with Medicare. The NDW serves as a foundation for operational and management reporting to support improved decision making, improved business practices and improved services to callers.

The data stored in the NDW is used to monitor, forecast, trend, analyze and report on the performance of the Beneficiary Contact Centers (BCC) and all channels of communication available to the beneficiaries.

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